Welcome to Sultan’s Chamber. Below are answers to some of the most frequently asked questions about managing your account and orders.
1. Is an account necessary for placing an order?
No. You can place an order and complete your purchase as a guest.
However, creating a Sultan’s Chamber account can make your shopping experience more convenient by allowing you to manage your details and view your order history.
2. How do I create an account?
Creating your Sultan’s Chamber Online Account is quick and easy:
On Desktop
- Click the Account icon at the top right of the website.
- Select “Create Your Account.”
- Enter your details and complete the registration.
On Mobile
- Open the Menu.
- Tap the Account icon.
- Enter your details and complete the registration.
3. What if I forget my password?
No worries! You can easily reset your password:
- Go to the Account section.
- Click “Forgot your password?”
- Enter your registered email address.
- Check your email for the password reset link.
- Create a new password and sign in to your account.
4. How can I update or edit my shipping or billing address?
To manage your saved addresses:
- Sign in to your Sultan’s Chamber account.
- Open the “Addresses” section.
- To change an existing address, click “Edit.”
- To remove an address, click “Delete.”
- To add another address, select “Add a New Address.”
5. Where can I view my order history?
To view your previous orders:
- Sign in to your Sultan’s Chamber account.
- Go to your account “Dashboard.”
- Your order history will be available there.
You can use your account dashboard to keep track of your previous purchases and order details.